Care Certificate Standard 3 - Duty of Care

Care Certificate Standard 3 - Duty of Care

Comprehensively covering Standard 3 of the Care Certificate - Duty of Care

Welcome to the suite of courses designed to help individuals demonstrate they have met all elements of the new Care Certificate Framework, developed in partnership by health Education England, Skills for Care, and Skills for Health.

These Standards replace the Common Induction Standards and National Minimum Training Standards (NMTS) and focus on the 15 areas designed to cover the key knowledge elements that help to ensure that the healthcare support worker "has the required values, behaviours, competences and skills to provide high quality, compassionate care".

Red Rock Training has released these Standards as a series of Modules to help individuals, employers and managers to better control the order in which each individual person's needs are met, an approach which also enables smaller pieces of work to be completed by candidates and signed off in turn by the relevant person within each organisation (once completed). Candidates can then confidently move on to the next Standard.

This programme deals with Standard 3 and covers the Duty of Care. The areas that will be covered in the course include:

  • Understand how duty of care contributes to safe practice
  • Understand the support available for dealing with dilemmas that may arise about duty of care
  • Dealing with comments or complaints
  • Dealing with incidents, events or near misses
  • Dealing with confrontation and difficult situations

Once you have completed all sections, passed the multiple choice exam at the end of the course and downloaded your certificate, in order to be confident in your ability to work unsupervised, you should also make sure the certificate and any associated assessment expectations have been signed off by an appropriate person deemed competent to do so.

There are a number of different certificates required to demonstrate you have completed all aspects of the Care Certificate Framework and each is uniquely referenced by Red Rock Training within this online system and can be tracked accordingly using the unique reference number on each certificate.

What our users say ...

  • Georgina Kerr said:

    "I found the course very good. It was well set out and easy to follow. i liked the light bulb facts!"

  • Julius Kamau said:

    "very very helpful information for my development."


    "I really enjoyed the e-course. Very easy to understand. Concise and straight to the point. I feel more confident now to perform my duties as a HCA. I am pleased with the knowledge I have now, and it will help me to work with more confidence. 
    Thank You!! "

  • Carol Evans said:

    "I found the course very interesting, and thought provoking.  I really enjoyed it."


    " It's really good, thanks"

  • Carol Evans said:

    "The course as always was informative, and well thought out."

  • Julius Kamau said:

    "very very helpful information for my development."


    "I thought the course was really helpful"

  • Rojy Simon said:

    "very useful and user friendly course material"

  • Barry Wilshaw said:

    "Very well laid out. All round very good."

  • Dorothy Smith said:

    "Very well thought out and it helped me to update my knowledge ."


    "good reading"

  • Pamela Smith said:

    "Excellent course.Well Done"

  • audra johnstone said:

    "Learned a lot"

  • Mavis Antwi said:

    "Simple and straightforward"

  • Dorothy Smith said:

    "Very well thought out and it helped me to update my knowledge ."

  • Lindani Evans Ndlovu said:

    "Suitable for my busy lifestyle "

  • Aidan Liban said:

    "Thank you!"

  • Andrew Sena said:

    "Straight to the point information which is relevant and informative to the work."

  • Nicholas Buyoya said:

    "it was very interesting nothing like i,ve done before 
    keep it up lets do more of this in future.thanks"

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