Duty of Candour

Duty of Candour

Clear and concise information about Regulation 20: Duty of Candour for all those working in regulated services

From April 2015, all registered providers (with the CQC) must meet the new Regulation 20: Duty of Candour in order to be able to continue to deliver regulated services. As a result, this course intends to highlight the key features associated with this requirement and will cover the following broad topics:

  • CQC overview
  • Regulation 20: Duty of Candour
  • Case Studies and reports
  • Definition of candour and types of harm
  • Regulated activities and the services providing them
  • What constitutes an apology
  • Safety incidents
  • CQC responsibility in dealing with breaches
  • Penalties and consequences
  • Key examples - Incidents and breach of regulations

What our users say ...

  • Tracey Miller said:

    "Enjoyable course lots of information given with good knowledge base behind this have found some elements really thought provoking and will do further reading . Thank you"

  • Danielle Spedding said:

    "really good and informative
    "

  • Anne Wood said:

    "Course was easy to follow and full of useful information"

  • Andrew Sena said:

    "Straight to the point information which is relevant and informative to the work."

  • EMMA STEPHENS said:

    "I thought the course was really helpful"

  • Rao Srinivasa Pamulapati said:

    "Nice course"

  • hazel sinfield said:

    "

    In contrast to classes attended regarding child protection, this e-learning course was more in-depth, accessible, and compulsory engagement required due to test . Attended classes can have a passive attendance quality as there is no test, so that you can see people passing the time on their mobile phones!!

    The e-learning course - the flow chart was useful for people like me (A&E junior nurse) as well as the case study. This will influence my practice.

    "

  • comfort shinkaiye said:

    "Excellent course very informative "

  • Gloria Whittleton said:

    "This is a thoroughly indepth explanation.  The regulations and laws were explained and explored. more info than i have been given before. Excellent!"

  • Margaret Tullin said:

    "I thought this course was very interesting it taught me a few things I never knew."

  • Krystle Baird said:

    "

    really good

     

    "

  • Rojy Simon said:

    "very informative topic"

  • David Kariuki said:

    "Good learning material. Clear and precise"

  • Adebayo Fabunmi said:

    "
      This is a very flexible way to learn. Infact its a study method that allows you time in the midst of other things. Its really great i like and would recommend it futher.
    "

  • Helen Sanderson said:

    "Straightforward and clear - thanks"

  • Lindani Evans Ndlovu said:

    "Powerpacked convenient"

  • Rose Ebanks said:

    "It is really interatctive and easy to understand."

  • Lindani Evans Ndlovu said:

    "The course is well laid out and easy to comprehend"

  • Christina Rocket said:

    "Very informative and beneficial course to complete. All the information is clear and easy to understand.

    Thankyou "

  • Rojy Simon said:

    "very useful and user friendly course material"

    
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