Duty of Candour

Duty of Candour

Clear and concise information about Regulation 20: Duty of Candour for all those working in regulated services

From April 2015, all registered providers (with the CQC) must meet the new Regulation 20: Duty of Candour in order to be able to continue to deliver regulated services. As a result, this course intends to highlight the key features associated with this requirement and will cover the following broad topics:

  • CQC overview
  • Regulation 20: Duty of Candour
  • Case Studies and reports
  • Definition of candour and types of harm
  • Regulated activities and the services providing them
  • What constitutes an apology
  • Safety incidents
  • CQC responsibility in dealing with breaches
  • Penalties and consequences
  • Key examples - Incidents and breach of regulations

What our users say ...

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    Dr D Martyn"

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  • Mavis Antwi said:

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  • Lindani Evans Ndlovu said:

    "Powerpacked convenient"

  • BRIAN WATSON said:

    "great , new tmo me , picked up some nice starter knowledge"

  • Frank McGowan said:

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  • Janet Milongo said:

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  • Helen Sanderson said:

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  • Rachel Wood said:

    "The course is great.... It was interesting to learn about areas which I do not recuit into (Theatres, A&E, specialist etc)  To have the knowledge is great."

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  • Ariane von Saint Paul said:

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  • Novelet Coleman said:

    "I found this course of very fulfilling and educational. There was a good amount of theory, which helped to cement certain aspects of the course that I had not been 100% sure about. The course was very flexible and easy to use and understand. Overall a very good experience."

  • Nicholas Buyoya said:

    "it was very interesting nothing like i,ve done before 
    keep it up lets do more of this in future.thanks"

    
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